Terms and Conditions
Your enquiries are always very important to me, and I am happy to provide as much detailed information as possible where there is genuine and serious interest. I have extremely high standards as a collector myself, and in my opinion, the description of the pieces on the website and on transaction paperwork is as accurate as possible when describing provenance, condition and authenticity.
Prospective buyers must remember that manufacturing flaws are commonplace with the moulded glass of René Lalique and the artisan wrought iridescent glass of Lötz. Moderate shelf wear commensurate with age and use is acceptable and is usually a good indicator of age and authenticity.
I will offer sale or return services with prior agreement. However, I cannot offer refunds on the basis of "buyers remorse".
In the unlikely event you are not fully satisfied with your purchase and the grounds for requesting a refund are genuine and reasonable, the item(s) must be returned at purchasers expense, risk and in the same condition that they were shipped originally within a 14 day period.
SHIPPING AND METHODS OF PAYMENT
I have extensive experience with worldwide shipping and offer a totally bespoke service to meet your individual needs. All aspects of each transaction including shipping, packing and tracking are handled at every stage by myself.
I only deal with the very best international shipping services and all goods can be fully insured in transit irrespective of final destination.
I accept payment via PayPal where you can pay easily and securely using your preferred credit/debit card (variable transaction charges may apply), cash in major currencies, bank drafts, travellers' cheques, personal cheques drawn against UK bank and international bill payment/direct bank transfer.
All goods are dispatched within 24 hours of receiving payment unless otherwise arranged.
PLEASE NOTE: - MY COMPANY IS PRIVATELY OWNED AND REGISTERED WITH LAPADA AND CINOA. IT HAS NO AFFILIATION WITH ANY OTHER COMPANY TRADING IN RENÉ LALIQUE GLASS OR LÖTZ. IT DOES NOT CONDONE OR SUPPORT THE OPINIONS OR ACTIVITIES OF ANY OTHER RENÉ LALIQUE OR LÖTZ INFORMATION WEBSITES.